Technical Support Availability
Normal Hours - Monday - Friday - 8:00 AM - 5:00 PM All US Time Zones - Excluding Firm Holidays
- Call - From your desk, you can dial 1411 to reach support on your ShoreTel phone. If you are outside the office, call 877-778-5775.
- Email - Send an e-mail to firstname.lastname@example.org from any internal or external email account.
Note: Do not send e-mail if it is outside normal hours UNLESS your issue can wait until the next business day.
Extended Hours - Weekdays - 7:30 AM - 10:00 PM Central Time Zone - Including Firm Holidays, Saturday - 8:00AM - 3:00 PM Central Time Zone, Sunday - No Coverage
Call - Call our toll-free number at 877-778-5775. This number rings us wherever we are at and rolls to various individuals. If it rolls to voicemail, leave a message with your name and a phone number where you can be reached so we can call you back.
Note: We do not return missed calls so if you would like assistance you must leave a voicemail.
Important Firm Links
Outlook Web Access - OWA - web-based access to Foley & Mansfield email
- From a Foley & Mansfield office or when using a TS server - http://webmail/
- From the Internet - https://mail.foleymansfield.com/owa
FMCentral - access to firm intranet
- From a Foley & Mansfield office or when using a TS server - http://intranet/
Remote Access Instructions
File Transfer Server - exchange large files with anybody
- From anywhere - https://foleymansfield.sharefile.com/