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Information Services & Technology Systems, Network, & Technical Support Information
Last updated on September April 17, 2012
View/Print Online Business Card - Only works when at the office or connected via VPN

Technical Support Availability

Normal Hours - Monday - Friday - 8:00 AM - 5:00 PM Central Time Zone - Excluding Firm Holidays

  1. Call - If you are in the Minneapolis office, call x355.  If you are anywhere else in the U.S., call 877-778-5775.  If you are outside the U.S., call 612-216-0355.
  2. Email - Send an e-mail to support@foleymansfield.com from any internal or external email account.

    Note: Do not send e-mail if it is outside normal hours UNLESS your issue can wait until the next business day.

Extended Hours - 7 Days a Week - 7:00 AM - 10:00 PM Central Time Zone - Including Firm Holidays

  1. Call - Call our toll-free number at 877-778-5775. This number rings us wherever we are at and rolls to various individuals. If it rolls to voicemail, leave a message with your name and a phone number where you can be reached so we can call you back.

    Note: We do not return missed calls so if you would like assistance you must leave a voicemail.
 Please make sure you call in before clicking on Live Support so that a technician knows that you need support.


Scheduled Maintenance

Every 3rd Sunday/Monday of every month the entire network will be offline from 8:00PM-7:00AM Central.


Important Firm Links

Outlook Web Access - OWA - web based access to Foley & Mansfield email
    
From a Foley & Mansfield office or when using a TS server - http://webmail
     From the Internet - https://email.foleymansfield.com/owa

Intranet - access to everything Intranet
    
From a Foley & Mansfield office or when using a TS server - http://intranet

File Transfer Server - exchange large files with anybody
     From anywhere - https://files.foleymansfield.com

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